In brief:
- Quadient is a global company specializing in intelligent customer communication automation, parcel locker solutions, and customer experience management.
- The company was looking for a tool to simplify and stabilize the end-to-end (E2E) testing process for two specific projects (Switch and SimplyMail France).
- After BugBug implementation the team reduced test building time by almost 50% comparing to tests built with Selenium or Cypress.
- BugBug provided a reliable testing solution that eliminated false positives and improved production quality by catching issues early.
Who is Quadient?
Quadient is a global leader in providing intelligent communication automation, parcel locker solutions, and customer experience management.
They specialize in helping organizations create meaningful customer interactions through digital and physical channels, improving operational efficiency.
A test automation solution was needed for two projects under the Quadient umbrella - Switch and SimplyMail France.
Switch is an online mailing service for US customers that allows users to upload documents from a computer or mobile device and send business emails online.
SimplyMail France is a very similar solution to Switch, but for Quadient France customers.
Challenge:
Testing with Selenium or Cypress was too time-consuming
Maintaining the E2E tests was a challenge for the Switch team.
Using tools like Selenium and Cypress proved time-consuming and inefficient, with testers spending simply too many hours debugging and updating tests.
These tools required specific setups and were prone to false positives, making it hard for the team to trust the test results and hindering their ability to confidently deploy new versions.
Solution:
An easy-to-implement and easy-to-learn test automation tool
After evaluating multiple tools, both teams chose BugBug due to its user-friendly interface and ease of integration with CI/CD pipelines.
BugBug allowed the team to write, update, and run tests quickly without needing extensive programming knowledge.
They implemented BugBug in their GitLab CI pipeline, running test suites automatically after each deployment, and set up scheduled tests with alerts to monitor their production environment.
Result:
E2E tests continue with less time and effort
BugBug has drastically simplified the testing processes in the Switch project. Test suites were easier to maintain and could be run by any team member, not just testers.
This meant less time was spent on manual maintenance, freeing the team to focus on more important tasks.
BugBug's stability also reduced false positives, allowing the team to trust test results and act quickly when real issues were detected.
To learn more about how BugBug can help your business, start a free trial or book a demo.
With Selenium or Cypress we had too many false positives when running tests. Now we're saving test run time, and thanks to the stability of BugBug's runner, we're confident in the test results.
