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How BugBug has saved 16 hours per month and increased product quality

Opertp

In brief:

  • Operto is a hospitality SaaS automating property care process and delivering an exceptional digital guest experience for short-term rentals, hotels, and other properties.
  • Operto’s Quality Assurance Team implemented BugBug to eliminate time-consuming and ineffective manual testing.
  • BugBug has saved the Quality Assurance Team around sixteen hours a month.
  • BugBug increased QA productivity and reduced occurrences of bugs being missed in the past.




Who is Operto?

Operto is a hospitality SaaS automating property care processes and delivering an exceptional digital guest experience for short-term rentals, hotels, and other properties.

They are trailblazers and innovators of hotel and vacation rental technology that perfectly bridges the gap between leveraging operating expenses and providing value to guests.

Challenge:
Small team with too many things to test

As a small team, Operto’s Quality Assurance Specialists are constantly strapped for time with too many things on their plates. They wanted to implement test automation long ago but never found the right solution that was both efficient and cost-effective. They tried different automation software with mixed results. That is until they found BugBug.

Additionally, previous testing solutions that they have tried were much more expensive, more complex to use, and could not deliver the same results as effectively as BugBug.

Solution:
An easy-to-use and reliable testing solution

Operto’s QA Team started looking for simple software that can create reliable automated tests to be run regularly. BugBug stood out from other testing tools with high reliability, ease of use, and implementation simplicity.

The QA Team created several sets of automated tests for two of their main products, the Manager Portal and Guest Portal, for Staging and Production environments.

Quickly, they found out how reliable and highly accurate BugBug's test recording tool is.

Result:
16 hours per month of manual testing saved

Operto now has sets of automated tests that they can routinely run to verify the health of their products. They run them on a set schedule and also every time they have a release.

BugBug's tests alert QA Specialists when bugs show up in the products. Thanks to that, they can let the Engineering Team know to deal with these issues promptly.

BugBug saved QA Specialists around sixteen hours a month from manual testing, but most importantly, BugBug has significantly increased productivity and reduced the number of bugs being missed.

This leads to improved quality of shipped features and products in general.




To learn more about how BugBug can help your business, start a free trial or book a demo.

quote mark
Doan Nguyen, Quality Assurance Specialist

We tried different automation software with mixed results. That is until we found BugBug, which suits our needs like a glove.

Doan NguyenQuality Assurance Specialist
operto