Customer Story
How BugBug helped to reduce the number of costly hotfixes
Letpension is a pension and insurance broker that mediates for PFA Pension through a network of financial institutions across Denmark.
↓
Costly hotfixes
Nightly
Automated test runs
↑
Release confidence
↓
Manual testing time
Challenge
Faulty and time-consuming manual testing.
Letpension's agile development team — made up of a scrum master, product owner, developers, business developers, and testers — was preparing to launch a major project in early 2024 that involved significant changes to their business logic.
Before BugBug, Letpension struggled with time-consuming manual regression tests and a tendency to discover errors late in the development cycle, causing unnecessary haste before releases.
- Time-consuming manual regression tests
- Errors discovered late in the development cycle
- Rushed pre-release fixes under tight deadlines
- Major business-logic changes increasing release risk
Letpension needed a testing approach that would surface issues earlier and remove the manual bottleneck slowing their releases.
"BugBug is easy to use and has great, and fast support. I chose BugBug because it was so easy to get started. Already after 10 minutes, I had my first test case ready."
Solution
An easy-to-use and maintain test automation tool.
After exploring various test automation tools and finding them either too maintenance-intensive or too complex for non-developers, Letpension chose BugBug for its user-friendly interface and quick setup.
BugBug's standout features for Letpension included the ability to generate screenshots at every test step, easy test report generation, and integration with their existing CI/CD pipelines.
Cloud-based test execution allowed the team to run automated checks immediately after each deployment, without manual intervention.
- User-friendly interface accessible to non-developers
- Quick setup with minimal onboarding effort
- Screenshots generated at every test step
- Easy-to-share test reports
- Seamless integration with existing CI/CD pipelines
BugBug gave Letpension a low-maintenance automation layer that fit naturally into their agile workflow.
Results
Reduced number of costly hotfixes and significant time savings.
Implementing BugBug has transformed Letpension's testing process. Test suites run nightly, enabling the team to catch faults by the next morning. This has led to immediate testing post-deployment without manual intervention — a critical factor in their agile development process.
The ease of maintaining and updating test cases in tandem with code changes and new development has been highly beneficial. BugBug has drastically decreased the time spent on building tests and manual testing.
Early bug detection now ensures stable releases, enhancing trust in their product. Significant cost savings have been realized by identifying bugs before production and avoiding expensive hotfixes.
Fewer hotfixes
thanks to early bug detection
Nightly runs
of full regression suites
Less manual work
for the testing team
Cost savings
from avoiding production bugs
- Immediate post-deployment code testing
- Faults caught by the next morning
- Stable releases and higher product trust
- Lower overall QA and maintenance overhead
BugBug has not only optimized Letpension's testing process but also contributed to their overall performance and financial efficiency.